Samples "Customer"


Consumer Decisions

Buyer group decisions are different from an individual due to the unlikeliness in the selection of choices. The decision process of a group represents the numerous needs of each member unit. Conversely, the individual decisions are personal. Researchers indicate that group decisions are less thoughtful than an individual due to...

564 words | 3 page(s)
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Shopping Trip

Introduction From time to time, we all live through unlucky days in our lives. The same experience happened with me during a rather unsuccessful shopping trip. I was late to receive seasonal discount, the color of sneakers was not the one I wanted, and I had trouble of convincing the...

590 words | 3 page(s)
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Men’s Grooming Industry in Asia market

One’s physical appearance influences the perception of people around the individual. Males and females have a different way of grooming and this ranges from the mode of dressing to how they maintain their physical outlook. The element of grooming and growth of the beauty marketplace vary from region to region....

805 words | 3 page(s)
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Effective Listening

In order to enhance effective listening, it is important to give the customer sufficient attention. Attention can be given by high levels of concentration to ensure that you don’t lose focus on the issues being presented by the client (Hunsaker, 2009). The customer should be given enough time to express...

413 words | 3 page(s)
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Consumer Decision Process Model

The process assumed by consumers in the course of meeting their utility is often very extensive and covers critical aspects of satisfaction. Every stage of the consumer decision process is critical as this would influence the final decision. The consumer decision model is always very essential for producers in the...

674 words | 3 page(s)
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Consumer Society

In this essay, Bauman discusses the cycle by which consumers have changed the way they view the things that they purchase. In the past, consumers have been convinced to buy things because they needed them. Sellers, then, were looking to provide the kinds of goods that filled the immediate needs...

600 words | 3 page(s)
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McDonaldization of Society Essay

The McDonaldization of society refers to the mass movement of society towards extreme rationalization. While it may seem that society is simply moving towards a fast food approach, what it actually indicates is that there is movement towards always examining issues from an ends/mean analysis. Rather than looking at issues...

342 words | 3 page(s)
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Managing Customer’s Satisfaction of the Apple Watch

Abstract Only recently has Apple Incorporated released its unprecedented Apple Watch as its newest and most invigorating product on the IT market. The Apple Watch was designed to provide customers with a different and innovative product that would inspire intrigue and amazement. Despite the inherent differences between the Apple Watch...

871 words | 4 page(s)
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Managing Customer Relationships

The management of crucial customer relationships is vital to any business as it ensures that they continue to receive revenue and a basis on which they can develop and grow further. Current and very loyal customers can allow a business to grow further through referrals and the establishment of a...

971 words | 4 page(s)
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Customer Service Coursework

Goltz appears correct in highlighting the point that customer service is a key advantage that small businesses have over larger businesses. The nature of large corporations entails that usually a manager, who is distanced from customers, must deal with customer service complaints. (Logenecker et al, 2011, p. 380) In contrast,...

327 words | 3 page(s)
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User Interface Development

User interface development entails the production of information and computer systems for effective use by the targeted users (Benyon, Green, & Bental, 2012). The process of developing a website requires input from users and this raises the need to have in place some guidelines on the users and interface relations....

1038 words | 4 page(s)
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Usability Evaluation

Online surveys have become very popular, both in professional research and for amateurs who are looking for entertainment or conducting informal research. While free online survey platforms such as Survey Monkey and QuestionPro can provide an easy way to conduct a survey for the average person, designing, delivering and determining...

1282 words | 5 page(s)
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Usability For Users From All Over The World

Did you know that technology users are not just for young people and working professionals? Older users like the seniors have also joined the crowd. As we enter the 21nd century, technology has been one of the most essential tools in our lives. No matter the users are people with...

853 words | 4 page(s)
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Factors Influencing Purchasing Decisions for Clothing

We would be willing to say that the single most psychologically interesting category of consumer good is clothing; the evidence supporting such a position is ample, and it could be argued fairly easily. Even those who disagree, though, would certainly concede that an individual’s fashion choices are of enormous psychological...

1315 words | 5 page(s)
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The Impact of Online Music Piracy on the Modern Music Industry and Its Consumer’s Behaviour

The following paper discusses the phenomenon of music piracy and its impact on the current state of the music industry. First, it presents the background information that covers the process of music piracy development and popularization making emphasis on such its result as music sales decrease. Further, the paper analyses...

1427 words | 6 page(s)
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Government Agencies: Client or Customer

Government agencies face unique challenges today as they strive to serve their clients. Due to variances in the economy and shrinking budgets, many agencies have been forced to lay off personnel. High numbers experienced and knowledgeable career employees of the government have retired. As a result, these agencies are operating...

1267 words | 5 page(s)
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