Diversity has positive and negative effects in the workplaces. Consequently, organizations and companies that can manage diversity well are likely to gain much from diversity. However, a workforce that has diversity regarding ethnicity, religion, race, gender, and other differences can bring negative implications. Nevertheless, diversity can affect people in the helping profession and their respective works in many ways.
First, diversity can create communication barriers in the workplace. When employers incorporate people from different cultures into their workforce, they consequently increase communication filters that create both internal and external communication barriers within the workplace. Besides that, language diversity can make people who are holding helping jobs to be incompetent and technically unrequired if, they cannot understand their clients. Additionally, language diversity creates a timely response to the needs of the clients in helping profession because communication will require the intervention of an interpreter.
Second, diversity in the helping profession can result in resistance amongst the workers. When employers bring certain changes in their companies and organizations to incorporate the culture and workforce that is free from diversity, some workers become discontented leading to resistance. Such resistances can lead to strikes and destruction of property. Furthermore, the presence of diversity in certain companies and organizations can trigger for adverse changes in those organizations. As a result, the changes can cause distress amongst the employees thus reducing their work performance.
Third, diversity can create discrimination in the workplaces of helping professionals. Some of the workers are likely to attend to their clients discriminately basing on how they are related to them. For that reason, the quality of service delivery to the clients is likely to be compromised. In retrospect to that, helping workers are likely to be disinterested with assisting clients that they do not fully understand or relate to in one way or another consequently leading to selective service delivery to the clients. Unmanaged diversity in the workplace can also lead to discrimination amongst the managers and the subordinates of certain companies and organizations hence creating collaborative efficiency of the workers.
Finally, diversity increases operational costs of helping companies and organizations as well as their workers. When there is the existence of a communication barrier between the helping professionals and their clients, it is likely that the companies will employ interpreters thus running into unnecessary costs. In addition to that, when employers find it difficult to fit certain cultural set up of their helping jobs workplaces, they tend to go for further training that requires payment. On the other hand, clients may be required to incur additional costs to buy the services of helping professionals if they have diversified traits. Companies and organizations will also be required to pay for training costs to their workers as a way of eliminating the culture of diversity.
Despite all the above negative implications of diversity in the workplace, diversity can be beneficial in the workplace of helping professionals. When a workforce of any given organization is built basing on diversity, it becomes easier for the professionals to attend to the clients from different backgrounds irrespective of their diversity. In addition to that, diversity improves teamwork due to the creation of interdependence culture amongst the workers from different departments. Moreover, diversity enhances competence amongst the helping workers because of the shared responsibilities of attending to the patients. Consequently, a well-cultivated diversity in organizations and companies guarantees quality service delivery because of diversity in the sector of personnel. It is obviously advisable to seek assistances from companies and organizations that can offer alternative options for attending to the clients. Therefore, diversity can have both negative and positive implications amongst the helping professionals and their work. Consequently, initiating for diversity, as a way of improving the quality of service delivery to the clients should always be apprehended whatsoever.