Arguably the most essential component contributing to organizational success, communication affects nearly every aspect of a business. The importance of selecting leaders who excel at communicating cannot be overstated. Particularly for management positions, due to the typical requirement of communicating with superiors as well as those in entry-level positions, strength in communication skills facilitates many components that define success. Some management positions also require communicating and collaborating with colleagues in a similar structural position. Furthermore, many positions also require communicating with clients. It is clear to see the inherent importance, therefore, of recruiting leaders whom are effective communicators (Adams, 2010).
Without effective leader communication, many workplace problems can arise. Some examples include: failing to meet deadlines, colleague drama, dissatisfied clients, low morale, and high turnover, among many others. Though efforts can be made to improve communication, it is obviously simpler to hire people who exhibit those skills from the beginning (Adams, 2010).
Workplace problems often stem from communication problems. Whether the communication problems are personal or professional in nature, the consequences can be dire. Vagueness in direction is problematic due to employees not knowing the urgency with which they should complete an assignment, or perhaps lacking the necessary information to complete it. A second communication problem that can arise lies in over-communicating; brevity cannot be overemphasized as key to getting your point across. Succinct expression of the important points is one of the most fundamental aspects to being an effective communicator. Another part of communication is attitude. The tone, vocabulary, and body language one uses all culminate to affect others’ impressions. A last component of effective communication relates to conveying negative information. By maintaining an optimistic and direct attitude, good leaders address problems respectfully and with an open mind. They elect to personally deliver bad news, and they offer constructive criticism to help others be successful (Adams, 2010).
Adams, S. (2010, November 19). How To Communicate Better At Work. Forbes. Retrieved from http://www.forbes.com/2010/11/19/communicate-better-work-workplace-leadership-careers-job.html